Contact Us

Welcome to the Portillo’s Survey Contact Page!

At Portillo’s, we are passionate about delivering unforgettable meals and top-notch service. Your feedback plays a crucial role in helping us improve! If you have any questions about the Portillo’s Survey, participation guidelines, or need assistance, our team is ready to help.

How Can We Assist You?

Confused about how to complete the Portillo’s Survey? Facing technical issues while submitting your feedback? Don’t worry — we’re here to make your experience smooth and hassle-free.

General Inquiries

For general questions about the Portillo’s Survey, restaurant locations, or menu details, feel free to reach out to us at support@portillos.com. Our dedicated team typically responds within 24–48 hours.

Survey Participation Help

Need assistance with participating in the Portillo’s Survey? If you’re unsure about eligibility, entry steps, or survey rewards, email us at surveyhelp@portillos.com and we’ll guide you through the process.

Order Support

Encountered an issue with a recent Portillo’s visit or order? We want to hear about it! Please contact our customer support team at support@portillos.com or call us directly at 1-866-YUM-BEEF (1-866-986-2333).

Business & Media Inquiries

For franchise opportunities, media collaborations, or business-related questions, please email us at media@portillos.com. We would be excited to connect with you!

Your Feedback is Valuable!

Your voice matters! Whether it’s a compliment, a suggestion, or a concern, every piece of feedback helps us serve you better. Share your thoughts at feedback@portillos.com.

Response Time

Our goal is to respond within 24–48 hours. During weekends and holidays, it may take slightly longer — we truly appreciate your patience and understanding.

Take the Portillo’s Survey Today!

Ready to share your experience and help us grow? Visit portillossurvey.click and complete the survey today. We look forward to hearing from you!